VP Digital & Innovation
Sodexo
AJ has been with Sodexo since 2008. In his current role as the Vice President of Digital & Innovation for North America, he spearheads initiatives that optimize digital customer journeys and delivering innovative solutions that strengthen brand presence and accelerate growth.
His team leads Digital Connections, a comprehensive portfolio of digital solutions that includes Mobile Commerce, Automated Retail & Robotics, Frictionless Stores, and more, across Sodexo’s thousands of locations in the US & Canada. With consumer facing brands like eat>NOW powered by frictionless shopping tech; and Modern Recipe & Kitchen Works with digitally embedded consumer journeys, these initiatives leverage cutting-edge industry trends and consumer insights to design forward-thinking roadmaps and solutions.
Outside of digital, AJ co-leads Sodexo’s Global Pride Network, a global initiative spanning 18 chapters, whose mission is to help foster an inclusive workplace culture for LGBTQ+ & Ally colleagues.
Tuesday Jan 13
12:00pm - 12:30pm
MicroTouch Stage
Personalization is no longer optional—it’s the expectation across both foodservice and food retail. This session explores how technology is enabling brands to deliver tailored experiences, from customized menus and loyalty offers to curated product recommendations and seamless digital journeys. Leaders will discuss how data, AI, and emerging platforms are driving deeper connections with consumers while balancing privacy, efficiency, and profitability.
Bring your earbuds + mobile device to this session! Session audio will be transmitted via a silent conferencing system. Use your own mobile device during the live session to access the audio feed. (Extra earbuds available, while supplies last.)
