Monday, January 14
Innovation Stage, Level 4
Where are you on the adoption curve? An NRF/IBM automation research report
By 2021, 75% of retailers will be using AI /Intelligent Automation for supply chain and demand forecasting, consumer intelligence, and marketing campaign management. In this session, Katherine Cullen (Director, Retail and Consumer insights, NRF) and Bindu Thota (VP Technology, zulily) will discuss the data and insights they gleaned from an in-depth survey of 1,900 retail and consumer products executives on the topic of intelligent automation. See where AI is having the highest impact today, learn where companies are making investments in the future, and what additional benefits are unlocked as retailers gain experience utilizing this technology.