When currency isn’t monetary: Could belonging and culture be the retail currency of the future?

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Competition for high-performing talent in the retail industry is always intense - and even more so now with over half of all retail employees in the US having left their jobs in 2021. Competitive pay may be table stakes, but other factors are increasingly influencing the talent marketplace and decisions about where to work. In this session, hear how one company transcends pay by creating a culture of purpose and belonging resulting in increased employee loyalty and job satisfaction, more meaningful customer connections, and improved company performance, as demonstrated by a 44 percent revenue increase and tripling of EBITDA since 2019.