January 1610:15 am–11:00 am
Expo, Level 1, Expo Stage 2
Domino’s Pizza has consistently set the precedent for providing an engaging and efficient digital customer experience, raising consumer expectations across the board for retailers. In this session, retail expert Melissa Minkow will be joined by Domino’s VP of Digital Experience and Loyalty, Mark Messing, to discuss their game-changing innovations and the decisions behind them. Takeaways will include how Domino’s optimized their digital strategy, key learnings from their successes and challenges, and consumer insights from CI&T’s annual Connected Retail Report.