What are omnichannel retail leaders doing that you aren’t? produced by Manhattan

January 15
11:00 am11:30 am
Expo, Level 3, Expo Stage 4

The first-of-its-kind Unified Commerce Benchmark Index for Specialty Retail evaluates more than 100 global brands on customer experience across 250+ cross-channel context, continuity, and convenience attributes.

This extensive benchmark uncovers what leading retailers are doing to pave the way forward for exceptional in-store and digital customer experiences. Walk away from this session with a vision of what it takes to deliver outstanding experience across the customer buying journey.

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