71% of business leaders surveyed in the CGI Client Global Insights Report cite rising customer expectations as their number one concern. Meeting these expectations is extremely challenging in the face of relentless technological innovation. In this session, learn the three specific areas where consumers demand retail excellence and how to prioritize and implement the strategies and technologies needed to meet those demands.
Sunday, January 14
Innovation Lab Stage, Level 4
The what and how of digital transformation: Three consumer expectations to meet now