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Unboxing the consumer experience: How to build meaningful connections with shoppers

Sunday, January 12
2:00pm
–3:00pm
Stage 3, Expo, Level 1
Unboxing the consumer experience: How to build meaningful connections with shoppers

Technology has changed the world around us, including how we work, how we play, and how we shop. This disruption has left some retailers struggling to find new ways to connect with modern shoppers.

Join Salesforce experts and retail leaders as they discuss topics like headless commerce, AI, and how to put the shopper at the center of everything they do. Learn how innovative brands are using technology to redefine customer engagement across marketing, commerce, and service to deliver shopping experiences that consumers love.

Rob Garf
VP, Industry Strategy and Insights
Salesforce
Kemberly Gong
Director, Product Marketing
Salesforce
JR Linne
Director, Retail Industry Solutions
Salesforce
Noam Paransky
Chief Digital Officer
Tapestry