You are here

Turn customers into lifelong fans: Experience-driven commerce in action

Sunday, January 12
11:00am
–11:30am
Stage 4, Expo, Level 3
Turn customers into lifelong fans: Experience-driven commerce in action
Offering the best products or prices is no longer enough to succeed in today’s retail environment. Customers want a personalized experience, before, during and after their purchase. And they want that experience to be seamless across channels and devices. The smartest (and most successful) companies are using this new market reality as an opportunity, turning customers into lifelong fans. Join us to hear how SIGNA Sports United, one of the largest sports online platforms in the world, is delivering inspiring, experience-driven commerce to their customers.
Michael  Gerard
CMO
e-Spirit Inc.
Thomas Neumann
Group CTO
SIGNA Sports United