Talkdesk: The future of customer service produced by Talkdesk, Inc.

January 18
1:00 pm1:45 pm
Expo, Level 3, Expo Stage 3
Join Talkdesk, the global cloud contact center innovator, for a lively exploration of customer experience trends. We’ll dive into the what the future holds retail customer service, including:
What investments retailers are making in CX technology
Emerging trends across service engagement channels
How CX professionals are handling expectations for personalized service
The ways AI will play a role in both complementing and enabling retailers to better meet customer needs

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