In store innovation options abound for the retailer. Artificial intelligence, in store robotics, inventory analytics and computer vision all hold potential. The tough call is what makes sense for your format. Beyond the selection, what does it take to pull it off? At the top of the list is IT support, operations adoption, customer acceptance, supplier capabilities and continued improvements. For success, all these and more must be considered before the launch. Two retailers discuss their current journeys.
Sunday, January 12
Stage 5, Expo, Level 3
In store innovation, do I really want a robot?