Returns reckoning: Is the free ride over?

January 17
2:00 pm2:30 pm
Featured Stage 3
Retailers across multiple verticals are walking away from the long-standing tenet of free online returns in an effort to recoup losses from mounting logistical costs and ever- increasing fraud. We’ll talk with the experts about how they’re handling the problem, how they’re using data analytics to tackle returns fraud and how long it’s going to take before real progress can be realized.