Monday, January 13
Stage 5, Expo Hall, Level 3
The returns opportunity; How return optimization technologies benefit retailers and consumer experiences
As consumer expectations become rigid around returns and the returns experience, many retailers and brands struggle to keep up with these demands at the expense of smart and sustainable business decisions. Join us and Ben Sayles, Strategy, Innovation and Business Development Manager at IKEA USA, as we discuss how retailers and brands can utilize returns optimization technologies as a way to turn returns into a profitable opportunity while contributing to a positive customer experience.