January 162:00 pm–3:00 pm
Expo, Level 3, Expo Stage 4
Join CIOs from multi-million/billion retail organizations for an interactive conversation as they discuss how they thrived over the last two years and continue to accelerate omnichannel transformation and customer-centric commerce. Learn what’s next on their roadmaps and business plans, hear their take on the state of the union for unified commerce and what they’re doing to improve the customer experience. Topics covered: successful omnichannel fulfillment strategies, customer experience improvements, technology roadmaps, inventory optimization and more. This session promises to be highly engaging, fun, and educational!