Retail store tours

January 13
10:00 am12:00 pm
Open to Retailers only. Separate registration and additional fee required.

Retail Store Tours provide expert-led, curated, guided walking tours of cutting-edge retail store experiences. See firsthand how these retailers are using their understanding of changing behaviors and technology to enhance the customer experience.

Who should participate? Retail executives in fashion, apparel, health, beauty, cosmetics, jewelry, restaurants, and department stores. For executives in branding, IT, operations, business analyst consulting, or retailers who want to stay on the cutting edge.

What will I learn? Key factors that drive retail success: human touch, use of technology, store design, brand story, employee training, adapting to change, and a unique value proposition.

What is the tour like? Guided by a retail industry expert, participants will visit several carefully selected stores at a premier shopping destination. At each store, an administrator will speak about the features, innovations, store design experience, customer service enhancements and brand stories at that location.

What are the benefits?
  • Gain insider insights
  • Hear from industry subject matter experts
  • Stay in touch with industry trends and technology
  • Meet retail industry peers!