From restaurants to retail: How new tech is changing the experience

January 17
1:00 pm1:30 pm
River Pavilion, Level 4, commercetools Stage
Restaurants are using AI and Metaverse technologies to help restaurants measure and improve speed & quality of service. Retailers are adopting some of these same technologies to enhance their customer experience and reduce shrink. As retailers begin to adopt new technologies to transform the customer experience, many see new challenges with this transformation. Atif Kureishy, founder of and Robert Daigle, Global AI Lead of Lenovo share insights on how AI and the Metaverse allow retailers to do more to bring the retail experience to the customer and making retail more.