POST-SHOW REPLAY ONLY: Employee experience and its direct impact on customer experience featuring Microsoft produced by Kyndryl

January 16
10:15 am10:45 am

Watch this session on Exhibitor Big Ideas Replay!

In this fireside chat, Kyndryl and Microsoft will discuss the challenging employee landscape in retail and how investing in AI and automation can help. With the shortage of talent and the difficulty in hiring and retaining retail, supply chain, and IT workforces, it is increasingly important to empower employees with the right tools and capabilities. Meeting and exceeding the dynamic and growing operative responsibilities requires investments in data-driven experiences, collaboration, and app modernization.  

Abid Chaudhry

Abid Chaudhry

Global Unregulated Industry Lead, Microsoft 365 & Teams
Henry Cipriano

Henry Cipriano

Sr. Global Alliance Business Dev. Executive, Microsoft Alliance

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