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Omnichannel agility: Maximizing customer service and profitability

Sunday, January 12
2:00pm
–3:00pm
Stage 4, Expo, Level 3
Omnichannel agility: Maximizing customer service and profitability
Your customers expect convenient, seamless brand experiences and compressed fulfillment timeframes. However, omni-channel complexity makes it challenging to meet customer expectations with a focus on profitability. Learn from a retail executive about how they: optimize enterprise inventory visibility and omni-channel order orchestration; leverage BI for improved decision-making; and adopt a strategically agile, unified and profitable approach to customer-centric commerce. You will leave this session with pragmatic strategies and tactics to improve order profitability.
Jim Barnes
CEO
enVista
Tami Mohney
EVP, Marketing, eCommerce, and Human Resources
Modell's Sporting Goods