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Not tooling around - How Home Depot uses Tableau and machine learning for vendor accountability

Monday, January 14
11:45am
–12:15pm
Stage 1, EXPO Hall, Level 1
Not tooling around - How Home Depot uses Tableau and machine learning for vendor accountability
Learn how a division of Home Depot is increasing customer experience and saving money by holding our vendors accountable using interactive Tableau dashboards and machine learning. Getting orders right the first time and produced/shipped on time is paramount to our customers. Exposing production times and other data to our vendors through secure, well designed Tableau dashboards, our teams are helping them achieve these goals. Our machine learning models help detect problem orders before they occur, alerting our teams before they get to the vendor, helping save production costs and improving customer satisfaction.
David Berry
Leader of Business Intelligence
Global Custom Commerce, The Home Depot
Jeff Huckaby
Global Market Segment Director, Retail and Consumer Goods
Tableau Software
Chase Zieman
Director, Analytics
Global Custom Commerce, The Home Depot