January 181:00 pm–1:45 pm
Expo, Level 1, Expo Stage 2
Customer loyalty and driver retention are top-of-mind challenges for retailers searching for new ways to achieve a competitive advantage. Join some of the world’s leading brands to see how they have adapted to rising consumer demands in the retail market with innovative strategies such as gamification, drone delivery and personalized delivery. They will share how they sliced delivery times by 27%, increased NPS and reduced their final mile carbon footprint.