Leveraging new technologies to drive customer engagement and loyalty produced by Visa

Retailers are constantly looking for ways to enhance customer engagement and loyalty. As new technology trends grouped under the broad umbrella of “Web3” have started to proliferate, retailers are starting to rethink their customer centricity in this new paradigm. This session will focus on what aspects of Web3 Retailers find appealing and how they think Web3 will reshape customer engagement and loyalty in the near term.