A lesson in successful (and sustainable) change management at scale

January 15
1:30 pm2:00 pm
Expo, Level 1, Expo Stage 1
To get locations doing the right thing quickly and consistently, retailers need to get really good at driving behavioral change at scale. Particularly with the rise of AI, sustainable change management is essential to adopting and capitalizing on these emerging technologies effectively. In this session, we’ll share a success story: grocery retailer Giant Eagle's digital adoption strategy that led to 30,000+ team members across multiple brands logging into a new platform several times a week. Join Janis Leigh, EVP and Chief People Officer, for the full story behind the champion network and influencer strategy that drove company-wide change. 

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