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Jennifer Bailey, with Apple, on delivering the modern shopping experience

Monday, January 15
3:30pm
–4:15pm
Hall E, Level 1
Jennifer Bailey, with Apple, on delivering the modern shopping experience

There is a transformation happening in the way people shop today and how retailers are using innovative mobile technologies to empower their employees and create more engaging customer experiences in stores, apps and on the web.

The customer experience is at the center of new everyday purchase habits that are rapidly changing and becoming increasingly mobile. People’s days begin and end on mobile and all the daily activities in-between are faster and easier on the go, including grabbing a coffee, getting groceries, going shopping and getting around town. This keynote will explore how Apple and other retailers are creating more connected, curated and delightful experiences with real business value — from giving customers fast, simple and more secure checkout options, to providing entirely new ways to interact with merchandise and the retail environment, and much more.

Jennifer Bailey
Vice President, Internet Services, Apple Pay
Apple
Blaine Hurst
President & CEO
Panera Bread
@BlaineHurst
Ed Macri
Chief Product and Marketing Officer
Wayfair
@Wayfair

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