The intersection of innovation & intention: Shaping the next store experience

January 16
2:00 pm2:30 pm
River Pavilion, Level 4, commercetools Stage

Retail is facing a renaissance. Consumer expectations are quickly evolving, so retailers need to be intentional about the experience they deliver to create meaningful differentiation. Every day, companies like Wayfair and Toshiba Global Commerce Solutions work to drive digital transformation to achieve brilliant commerce outcomes that enrich customer experiences inside and outside the store. Today’s retailers must respond to the pressures to continually deliver memorable moments for consumers. As consumers make constant choices with the touch of a button, retailers must act with intention to improve the customer experience in the digital and physical environments at scale and with operational excellence. The role of innovation cannot be overlooked as retailers drive to meet the ever changing habits of shoppers.

During this panel conversation, attendees will hear about some of the ways the AllModern brick and mortar stores are deploying technology with intention to bring great consumer experiences to life. Additionally, the discussion will explore how cutting-edge unified commerce platform technologies are accelerating the digital transformation to deliver fully connected and adaptable retail experiences.

Yevgeni Tsirulnik

Yevgeni Tsirulnik

Senior Vice President, Innovation and Incubation
Toshiba Global Commerce Solutions

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