January 1411:45 am–12:15 pm
Expo, Level 1, Expo Stage 1
Retailers’ DEIA practices are making an impact on shoppers’ behaviors right now. Shoppers are abandoning retailers that don't share their values and embracing those that do. Our panelists represent a collective force for change, offering real-world examples and insights into how leading brands embrace accessibility and inclusion as integral aspects of their identity. Through their stories, strategies, successes, and failures, you will gain a deeper understanding of how to rethink your customer experience with accessibility and inclusion at the forefront. See the economic potential of accessibility and leave with practical steps to build an efficient retail environment that fosters inclusivity.