You are here

Hyper-personalization - Retail sustainability through digital clienteling

Sunday, January 12
4:00pm
–4:30pm
Stage 1, Expo, Level 1
Hyper-personalization - Retail sustainability through digital clienteling

In today’s crowded and highly competitive market, personalization is a critical component for optimizing customer’s shopping experience. Understanding customers’ preferences is necessary to personalize the in-store experience.

Leading Premium and Luxury retailers are taking steps using the latest technology to enhance their customers’ shopping experience and increase operational effectiveness.

During this panel discussion, our speakers will share their experience and insight on how digital retail technology complements and grows in-store sales. Technology creates this synergy by focusing on enhancing the customer experience irrespective of channel.

Ali Asaria
Founder and CEO
Tulip Retail
George Clark
Technology and Customer Experience Director
Mulberry
Gavin Frank
Sr. Dir., Retail and Consumer Goods Solution Strategy
Salesforce