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How Ultinous’ video analytics has reduced queues by 75% in Rossmann stores

Sunday, January 13
3:15pm
–3:45pm
Stage 3, EXPO Hall, Level 1
How Ultinous’ video analytics has reduced queues by 75% in Rossmann stores
Rossmann, one of Europe’s biggest drug store chain has implemented Ultinous’s Queue Management System. The system uses security camera feeds to assess the number, demography-based (age & gender) dwell time and distribution of shoppers in the stores. A controller model sends predictive alerts to staff to open tills minutes before the queue actually forms. One month after the implementation the number of queues has been reduced by 75% without an increase in the overall cashier operation time, resulting in a 3.2% transactional number growth.