How to better “Love your customer” by Firework and Victoria’s Secret & Co.

January 15
10:15 am10:45 am
Expo, Level 1, Expo Stage 2
Join us as Chris Rupp, Chief Customer Officer of Victoria's Secret & Co., shares her unwavering commitment to customer-centricity through technological advancement. Hosted by Jason Holland, Chief Business Officer of Firework, this discussion will delve into the core principles of achieving omnichannel success, the profound impact of elevating customer experiences for fostering loyalty, and her steadfast dedication to infusing AI and personalization into the heart of Victoria's Secret & Co.'s customer-centric product roadmap. 
Chris Rupp

Chris Rupp

Chief Customer Officer
Victoria's Secret & Co.

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