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Gaining visibility into the retail moments that matter most

Monday, January 14
10:15am
–10:45am
Stage 6, EXPO Hall, Level 3
Gaining visibility into the retail moments that matter most
Insights become more meaningful when retailers have visibility into both their physical and digital retail experiences. Moments that matter the most to shoppers can take place in the brick and mortar space, digitally online or even behind-the-scenes. Having a more holistic view of a shopper’s journey across all channels as they move seamlessly between them is enabling retailers to make the right business decisions at the right time. Coupled with bringing all the data points with AI/ML, the future will bring even greater outcomes.
Susie Wee
VP, CTO
Cisco