Sunday, January 12
Stage 1, Expo, Level 1
The future is retail intelligence: Driving loyalty at J. Crew, Boden and Kenneth Cole
Learn how top retailers are partnering with technology to go beyond the AI hype cycle to drive relevant experiences, new growth, and customer loyalty. Join retail and technology leaders Bill Adler, CEO at True Fit, Billy May, Chief Customer Officer at J.Crew, Carrie Tharp, VP Retail & Consumer at Google Cloud, TJ Papp, SVP of Consumer Direct at Kenneth Cole, and Phil Lewis, Director of Digital Experience at Boden to hear how retail intelligence is shaping their strategies for 2020 and beyond.