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The future of loyalty: Reimagining the customer relationship

Monday, January 14
3:15pm
–3:45pm
Stage 2, EXPO Hall, Level 1
The future of loyalty: Reimagining the customer relationship
Brands need to rethink customer loyalty beyond standard transactional loyalty programs, which are no longer a competitive differentiator. As consumers become more sophisticated, how do you inspire true loyalty - at scale? Join Amit Sharma, Founder & CEO of Narvar, and Lee Newell, VP Operations at Design Within Reach, as they share key strategies to build trust and emotional connection with customers.
Lee Newell
VP, Operations
Design Within Reach
Amit Sharma
CEO and Founder
Narvar