The future of loyalty – Leveraging digital innovation to help attract and retain customers

January 15
1:30 pm2:00 pm
Expo, Level 3, Expo Stage 3
Consumers are becoming increasingly digitally savvy and have come to expect an exceptional level of personalization in their retail experiences. How can companies keep up with the trend? Join American Express, Superlogic, and industry experts for a robust discussion on how companies can use innovative ways (think Digital Collectibles and AI) to help attract new shoppers while also helping to win back and retain loyal customers over the course of their lifetimes.
Erin Frankcombe

Erin Frankcombe

Vice President and General Manager of Amex Offers & Business Insights
American Express

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