Exceeding shoppers’ connected retail expectations produced by CI&T

January 16
11:45 am12:15 pm
Expo, Level 1, Expo Stage 1
CI&T’s Director of Retail Strategy, Melissa Minkow shares the findings from the Connected Retail Report and unpacks how brands over deliver along the customer journey. Key themes throughout the discussion include personalization, whether or not the metaverse should be a priority, and how consumers prefer to use digital channels in the context of brick and mortar.

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