Monday
January 16
11:45 am–12:15 pm
Expo, Level 1, Expo Stage 1
CI&T’s Director of Retail Strategy, Melissa Minkow is joined by Petco's Chief Administrative Officer, John Zavada for a conversation highlighting the findings from CI&T's annual Connected Retail Report.The two will discuss how Petco is designing a best in class connected retail experience throughout the customer journey. Key themes include personalization, whether or not the metaverse should be a priority, and how consumers prefer to use digital channels in the context of brick and mortar.
Melissa Minkow
Director, Retail Strategy
CI&T, Inc.
John Zavada
Chief Administrative Officer
PETCO
Sponsored By:
