Emotional loyalty: Moving customers beyond the transaction produced by Brierley

January 16
11:00 am11:30 am
Expo, Level 1, Expo Stage 1

Missed this Big Ideas session?  Watch the Replay 

Do you only think of points and coupons when you hear the words loyalty program? If so, you’re missing out on a whole world of opportunities that live past the check-out counter. These retailers are in the know. 

Join Brierley, the loyalty experts, in conversation with Bal Harbour Shops, Thriftbooks, and European Wax Center as they discuss how they have leveraged cutting-edge strategies that dramatically improved their companies' customer loyalty and their bottom line.

Don Smith

Don Smith

Chief Strategy and Analytics Officer

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