January 162:45 pm–3:15 pm
Well-known business ecosystems like JD.com and Alibaba have transformed the Chinese retail landscape in recent years. Integrating physical and digital retailing, payments, financial services, marketplaces, media and entertainment, these tightly connected technology platforms are spawning new retail business models that are built on expansive consumer bases and data. In addition, emerging ecosystems promise to reshape retail businesses amid competition among established and new platforms. Hear thoughtful insights from the leading players in the field on how savvy retail organizations have evolved their business models toward a specific platform, and how others will need to partner and play across multiple ecosystems to reach the broadest range of consumers.