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Customer first: Seven rules for thriving in the retail revolution

Monday, January 14
9:15am
–9:45am
Stage 5, EXPO Hall, Level 3
Customer first: Seven rules for thriving in the retail revolution
Growing competition from traditional players and new market entrants. Machine learning and artificial intelligence. The Connected Consumer. Retail has never been more challenging. But, forget the so-called “retail apocalypse.” The end is not here. We’re in the midst of a retail revolution where the winners and the losers are yet to be determined. Revealing insights from dunnhumby’s latest Retailer Preference Index, this session will discuss the seven principles that top retailers are following to successfully weather the storm.