Customer-first commerce: The transformation to hybrid retail produced by BigCommerce

January 18
2:45 pm3:15 pm
Expo, Level 3, Expo Stage 4
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If the events of the last two years have taught us anything, it’s that businesses need a strong digital presence to meet rising customer expectations. Luxury fashion brand Natori began its digital transformation 14 years ago, expanding from wholesale to direct-to-consumer. Now, as consumer behaviors continue evolving, Natori is embracing a hybrid retail model with a customer-centric approach, from physical and online stores to digital marketplaces. Join BigCommerce and Ken Natori as they discuss the importance of staying agile and creating a unified omnichannel experience.  

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