January 164:00 pm–4:30 pm
Expo, Level 3, Expo Stage 3
Caleres, who operates Famous Footwear, Allen Edmonds and Naturalizer, tells their transformation story. From an outdated technology stack with lots of manual processes and a lack of shopper insight, they re-invented their digital experience around the customer, all-while managing the complexities of physical store locations, large product catalogs and multiple branded sites. Hear about their deployment and how they’re creating frictionless, relevant and personalized experiences that increase conversions using Coveo AI. Learn how you can leverage AI to automate merchandising and power search and recommendations.