January 1512:00 pm–12:30 pm
Expo, Level 1, Food Service Tech Stage
Digital-first consumers expect concierge service in every aspect of their life. This service — knowing them, catering to their cravings and making transactions frictionless and fast — is table stakes in the new customer experience game. Consumer patterns for food choices are highly predictable based on prior behavior. A simple combination of digital displays, sensors and A/I can transform your impact on the customer experience. This session will show you how to transform your consumers’ journey from print to craveable, driving sales and profit increases.