Building a culture of community for employee engagement, retention & success produced by Yoobic

Tuesday
January 17
2:00 pm2:30 pm
Expo, Level 3, Expo Stage 4

In this session, YOOBIC will chat with Chris Kaighn and Sarah Brown of francesca’s to discuss strategies for using technology to humanize and connect their teams. This has helped them turn around the business, enable their store teams to be successful, and is creating an employee-brand connection. “Investing in frontline teams is the key to delivering amazing experiences, and that starts with giving employees the resources they need to work smarter, share their ideas, and win over the hearts of our valued customers,” stated Chris.  

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Sarah Brown

Sarah Brown

Director, Field Training and Guest Experience
francesca's
Chris Kaighn

Chris Kaighn

SVP, Boutiques, Real Estate, and Strategic Partnerships
francesca's

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