Sunday, January 12
The FQ Lounge, Expo, Level 1, back of 1100 aisle
Brick-and-mortar 2.0: Making every customer count
Online shopping has fundamentally changed the rules of retail. But, one rule that will never change is that the customer always comes first. Real brick-and-mortar stores provide the opportunity to deepen the customer’s relationship with a brand. Hear how leaders in the industry are focusing on the physical shopping experience to engage a wider audience.