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Brick-and-Mortar 2.0: Making Every Customer Count

Sunday, January 12
11:00am
–11:30am
The FQ Lounge, Expo, Level 1, back of 1100 aisle
Brick-and-Mortar 2.0: Making Every Customer Count
Online shopping has fundamentally changed the rules of retail. But, one rule that will never change is that the customer always comes first. Real brick-and-mortar stores provide the opportunity to deepen the customer’s relationship with a brand. Hear how leaders in the industry are focusing on the physical shopping experience to engage a wider audience.    
Kirsten Kuhlmann
CEO & President
Cliff Consulting
Moderator
Andrea Fasulo
Global Head of Retail Marketing
Viacom Nickelodeon Consumer Products
JoAnn Martin
VP Industry Strategy and Market Development
JDA Software