Monday, January 14
Stage 2, EXPO Hall, Level 1
Beyond millennials: How to attract and retain today’s consumer
Today’s shoppers aren’t just moving seamlessly between channels, they’re just as willing to move seamlessly between retailers. Decision points along the shopping journey are blended, unpredictable, and non-linear. Retailers must understand how to connect with consumers, both to attract and retain. Toshiba’s consumer research indicates shoppers, of all generations, view the store as an integral part of engagement, transaction, and retention. Join us as we reveal critical insights to create meaningful connections with consumers across points of decision, from home to store and in between.