The retail ecosystem is highly complex and interconnected. Further, the pandemic has fundamentally (and some say permanently) altered customer expectations and buying patterns. Stores are forced to reinvent themselves as enablers of omnichannel experiences, creating an immediate and deep need for complete, store operations visibility.
Join this unique session with Leslie Hand, Group Vice President of IDC’s Retail and Financial Insights Division. Hand is extensively published on how retailers can leverage technology solutions to collaborate with brands and service providers to survive and thrive.