Sunday
January 15
10:15 am–10:45 am
Expo, Level 1, Expo Stage 2
Our panel of experts discuss strategies and tactics used by successful brand marketers to forge enduring and meaningful connections with customers that extend far beyond transactional interactions. Specific topics include emotional loyalty, clienteling, hyper-personalization, CX technology innovation (e.g., facial recognition and AI) and loyalty gamification.
Barbara Hagen
VP, Sales and Marketing
ThriftBooks
John Miller
Chairman and CEO
Cali Group
Stephanie Sayfie Aagaard
Collaborative Innovator General
Bal Harbour Shops
Don Smith
EVP | Chief Strategy and Analytics Officer
Brierley
Sponsored By:
