AI-powered personalized shopping experiences, from conversational commerce to customer service

January 14
1:00 pm1:30 pm
Expo, Level 3, Expo Stage 4
Today’s customers expect personalized services and interactions from retailers across the board. Generative and traditional AI are uniquely suited to the goal of crafting individualized experiences that help customers find what they’re looking for and discover exciting new products perfect for them. Join us to hear from Microsoft on how they’re creating the tools for deep customer engagement and integrating them into the productivity and operations solutions customers know and use every day.

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