Join us for an insightful session featuring Josh Krepon, President of US Direct to Consumer & Global Digital at Steve Madden, and Tom Nolan, CEO of Kendra Scott. Discover how these industry leaders are revolutionizing customer experience through unwavering brand authenticity. Josh will share how Steve Madden leverages digital innovation to create personalized, seamless shopping experiences that resonate with their audience. Tom will discuss Kendra Scott’s commitment to community engagement and storytelling, fostering deep connections with customers. Together, they will explore strategies for maintaining brand integrity while adapting to evolving consumer expectations. Don’t miss this opportunity to learn from the best in the business and elevate your brand’s customer experience to new heights.
