Artificial intelligence and humans: Five ways AI will make retail more personal, not less

Tuesday, January 14

12:00pm - 12:30pm

Javits North, Level 4, Logicbroker Stage

Artificial intelligence and humans: Five ways AI will make retail more personal, not less

Some think that artificial intelligence will lead us toward a future of techno-retail, one of bots and algorithms, and agents selling and shopping with nary a human in sight. Others see a future where AI supports and deepens human-to-human interaction that has always been at the heart of retail. Join PacSun, Albertson’s and Schwarz Gruppe (Lidl and Kaufland) in a free-wheeling discussion around how artificial intelligence will augment decision-making at all levels, lift the burden of mundane tasks and allow smart retailers to listen more deeply to their shoppers and converse with them in a more personal and persuasive way.

New Technology (AR, VR, AI, ML)/Payments/Robotics