Global retail trends: Why the human touch is key to leveraging the full potential of AI | NRF 2025: Retail's Big Show Session

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January 11: Opening Party

January 12–14: Conference & Expo

Jacob K. Javits Convention Center | NYC

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Tuesday, January 14

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2:30pm - 3:00pm

|Keynote Session|All-Access Pass|

Javits North, Level 5, SAP Theatre

Global retail trends: Why the human touch is key to leveraging the full potential of AI

While AI tools are now essential to business success, they don’t tell the whole story. Business futurist Kate Ancketill, CEO of GDR Creative Intelligence, will explore how retailers are perfectly positioned to deliver convergence between technology and human connection.

Kate Ancketill

CEO and Founder

GDR Creative Intelligence