In the ever-evolving world of retail, the key to driving growth is prioritizing customer centricity and leveraging new technology and AI in critical parts of the customer journey. Harnessing the power of data to curate personalized experiences, tailored assortments and optimize store allocation, streamlining store operations, enabling seamless experiences between channels through data, and leveraging technology, AI and analytics to optimize supply chain are tantamount to success. Cutting through the hype and using AI meaningfully to unlock real business value becomes important. Join us as we explore how Bath & Body Works delivers on its customer promise by embracing new technologies to pave the way for sustainable growth.
