In today’s rapid proliferation of digital tools, data, and signals, effective leadership depends on how well you close the feedback-to-action loop across your organization. Join Jennifer Karras from Circle K for an insightful discussion on leading frontline teams in the digital age. This session will showcase how Circle K is integrating innovative customer (CX) and employee experience (EX) systems to automate the delivery of superior customer service. Discover how WorkJam's communication and task solutions keep Circle K’s frontline workforce agile and informed, ensuring consistent excellence. Jennifer will share successful strategies that empower leaders to inspire and manage teams effectively, fostering resilience and adaptability. This session is essential for senior Operations and HR leaders seeking to maximize the impact of technology for strategic leadership and operational success.
