In this session, Rack Room Shoes will discuss their remarkable transformation of the customer and associate experience, emphasizing the pivotal role of technology in their journey. As a leading American footwear retailer, they will share how their use of an integrated suite of solutions over the past five years has led to a 4X increase in task completion volume and a 95% task completion rate. Discover how they leverage Zebra Workcloud software and mobile devices to optimize communications, enhance operational efficiency, boost associate engagement, and increase customer satisfaction.
